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Frequently asked Questions

Food Catcher FAQs

Is the food catcher compatible with my highchair?

The Mumma's Little Helpers FOOD CATCHER™ is designed to be universally compatible with nearly all high chairs and booster seats, ensuring a mess-free mealtime experience.

Thanks to its innovative Velcro fasteners, our food catcher offers unparalleled versatility. Attach it to the tray if your high chair has one, or secure it firmly to the dining table if not. No need for chair disassembly. Elevate your feeding routine with ease and convenience!

Check chair compatibility here.

If you are still unsure if the Food Catcher will fit, please contact us

How do you install /assemble the food catcher on my high chair?

Discover the easy steps to install your high chair Food Catcher in just 2 minutes! Follow these simple instructions for a mess-free feeding experience:

Step 1: Ensure the surfaces where you intend to attach the adhesive Velcro is clean and free from food and residue.

Step 2: Remove food catcher from carry bag and place it pattern side down under the chair. Identify the smaller flap with the tag as the back.

Step 3: Secure it around the chair legs.

Step 4: Attach the front to the tray if your high chair has one, leaving a gap to catch falling mess. Alternatively, secure it firmly to the dining table table if there is no tray or for a wider catch zone.

Step 5: Attach the back to the backrest.

As chair designs may vary, we recommend testing for the optimal spot before attaching the Velcro.

View installation guides for standard 4-legged high chairshere and 2-legged high chairshere.

How do I clean my food catcher?

The Mumma’s Little Helpers Food Catcher is made from waterproof, non-toxic, and long-lasting material, making it very easy to clean.

Simply dust mess from the high chair and tray into the food catcher, where it is conveniently collected at the bottom and can be easily scooped up using a bowl or cloth. A quick wipe with a cloth, just like you clean the tray, and you're good to go! No need for removal between meals.

For a more thorough clean, toss it in the washing machine. Yes, you read that right! Our Food Catcher is machine washable. Say farewell to endless cleanup and embrace a world of simplicity.

Reclaim hours of your day from mundane cleaning tasks.

Can I re-use food caught by my food catcher?

Reclaim and Reuse: Mumma’s Little Helpers Food Catcher Keeps Meals Hygienic. With our Food Catcher, dropped food stays off the floor and out of reach for your little one - including those adorable little feet - unlike other catchers on the market.

Our innovative design ensures cleanliness and convenience. Made from non-toxic, food-safe material, it allows for easy return of food to your baby or for saving for later.

Invest in Mumma’s Little Helpers Food Catcher for worry-free feeding experience.

Can I use my high chair footrest with my food catcher?

Wondering about using a footrest with our Food Catcher? Rest assured, our design ensures the catch zone is strategically placed well below your baby's feet. This allows seamless compatibility with both built-in and additional footrests.

Moreover, our Food Catcher is engineered to prevent unsafe use as a footrest, reducing the risk of a child pushing themselves out of their seat unlike other catchers on the market.

Choose Mumma’s Little Helpers Food Catcher for a secure and convenient feeding solution.

What adjustments should I make when installing the Food Catcher with the Stokke Tripp Trapp or equivalent 2-legged type high chair?

There are a few ways to set the food catcher up on the Stokke Tripp Trapp.

Firstly the 2 steps (seat + footrest) should be setup nearer to the top of the stokke configuration otherwise the food catcher will be too short to go all the way under the bottom foot rest.

Option 1 - Attach it to the back of the Stokke and front to the tray attachment. See video for details.

Option 2 - Attach the back of the food catcher to the bottom of the seat rest on the Stokke and attach the Stokke legs to the back velcro fasteners on the food catcher. Then either attach the front of the catcher to the Stokke tray, OR attach the front of the food catcher to the table in front of where you use the Stokke high chair. 

It is recommended to keep the back holes closed when attaching it to the tray and wrap the front ones round the legs. If there is no tray, then it is recommended to close the front holes and wrap the back ones round the leg. The front part of the food catcher would then be secured under the dining table with the adhesive fasteners.

Silicone Ware FAQs

How do I get better stick with my suction plate or bowl?

Make sure the surface to which you are attaching it is clean and does not have a greasy residue. Wet wipes also leave a residue that limits suction success. The suction part of the plate also needs to be free from residue.

When placing the base onto the surface press from the middle and then the edges to ensure the whole suction base is in contact with the surface. Sometimes a slightly dampened surface helps with the suction.

The suction depends on the condition and material of the surface. It may not stick to damaged or uneven surfaces or rough, unsealed porous surfaces. Sometimes these two just don’t go together.

Why does my silicone ware have an orange residue that is so difficult to remove?

Most orange-coloured food such as pureed carrot contains oil residue that sticks to the silicone ware. It can take a few washes to remove. Don't worry, this is natural for all silicone products and does not affect safety of our products.

Try soaking your silicone ware in lemon juice or bicarbonate of soda before washing as this helps break down the oil residue, ensuring your silicone products stay in top-notch condition. Washing your products in the dishwasher also aids the cleaning process.

Can you place your silicone ware in the dishwasher?

Yes, all our silicone products can endure temperatures of up to 230°C (446°F) and can be placed in the dishwasher after every use.

Can you place your silicone ware in the microwave?

Yes, all our silicone products are safe to use in the microwave up to temperatures of 230°C (446°F).

Can you place your silicone ware in the oven?

Yes, all our silicone products are safe to use in the oven up to temperatures of 230°C (446°F).

Shipping FAQs

How long does delivery take?

Please refer to our shipping policy.

Which countries do you ship to?

We ship internationally from both our Australian and USA locations. Please refer to our shipping policy for further information.

Returns and Refunds FAQs

If the food catcher doesn't work for us can I return it?

If you find your Food Catcher does not make your life easier you can return for a refund less postage within 2 weeks of receiving your Food Catcher. The refunded amount will be via gift card. 

To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.

The adhesive must not to be stuck onto the laminate as it permanently damages it and can not be refunded.

Please contact us for any help with your Food Catcher as perhaps the issue needs an adjustment on your chair and can be trialed before you decide to return.

What do I do if my product is faulty?

We manufacture our products to the highest standard. 

If, in the unlikely event, you have a problem with your product please contact us within 14 days after receiving and we will repair, replace or refund your product at our discretion. The product maybe required to be retuned in order for a proper assessment of the fault. 

Warranty is valid for 30 days from purchase. Please note that wear and tear or improper use/care is not considered a fault.


Have more questions?

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