Privacy policy

Privacy Policy
This Privacy Policy describes how mummaslittlehelpers.com.au (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.


At all times we will endeavour to protect your personal information.
This Privacy Policy contains information on how we collect, use, disclose, store and deal with your personal information. If you need any further information pertaining to a privacy matter, you should contact at admin@mummaslittlehelpers.com.au.
 
Why do we collect your personal information?
We collect your personal information for the following purposes:-

  • Information you supply when you register to receive emails.
  • Information as you navigate through the website to help gather statistics on the use of mummaslittlehelpers.com.
We may also use this information for other reasonably expected purposes directly related to the main purpose of collection, including:
  • internal record keeping;
  • dealing with your enquiries or comments;
  • customer service purposes;
  • research and development;
  • our marketing activities;
  • for any other reasonably expected purpose; and
  • for other uses you have consented to.
 
If you do not provide all or part of the information requested, the consequences of this may be that:
  • we will not adequately be able to carry out our services to you.
  • we may not be able to carry out our services to you at all.


What personal information do we need to collect from you?
We may collect information including your name, address, contact phone and e-mail details.
 
How do we collect it?
We will collect personal information only by lawful and fair means and not in an unreasonable or intrusive way.  This may be by way of online forms, emails or via telephone request.
 
We will only collect personal information about an individual, where it is reasonable and practicable for us to do so, from that individual only.
 
If we collect personal information about you from someone else, we will take reasonable steps to ensure that you are aware or have been made aware of the matters listed above (except to the extent that making you aware of these matters would pose a serious threat to the life or health of any individual).
 
We may disclose Personal Information
In the course of providing our services to you, we may disclose your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
 
We share your Personal Information with third-party providers to help us provide our services and fulfill our contracts with you, as described above.
 
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.


For these providers, we recommend that you read their privacy policies so you can understand the way your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.


We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
 
Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.
You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
 
We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
 
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
 
You can opt out of targeted advertising by:

 
Minors
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.


We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
 
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
 
By providing material in the form of photographs, images, videos and text, we imply that you consent to our collecting it and using it in all forms without limitation throughout the world across any platform. Refer to our Terms and Conditions Policy for further detail.
 
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, by contacting us at admin@mummaslittlehelpers.com.au. We will still need to send you essential information, such as invoices and accounts.
 
If you do not want material in the form of photographs images, videos and text that has been provided to us to be used, you can contact us at anytime us at admin@mummaslittlehelpers.com.au. We are under no obligation to withdraw content that has already been distributed. Refer to our Terms and Conditions Policy for further detail.
 
Secure storage of your personal information
Keeping your personal information secure is a high priority.  We take all reasonable steps to protect your personal information from misuse and loss and from unauthorised access, modification or disclosure.
 
If your information is no longer needed, we take all reasonable steps to destroy or permanently de-identify your personal information.
 
Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
 
We use the following cookies to optimize your experience on our Site and to provide our services.


Cookies Necessary for the Functioning of the Store

Name Function
_ab Used in connection with access to admin.
_secure_session_id Used in connection with navigation through a storefront.
cart Used in connection with shopping cart.
cart_sig Used in connection with checkout.
cart_ts Used in connection with checkout.
checkout_token Used in connection with checkout.
secret Used in connection with checkout.
secure_customer_sig Used in connection with customer login.
storefront_digest Used in connection with customer login.
_shopify_u Used to facilitate updating customer account information.
 
Reporting and Analytics
Name Function
_tracking_consent Tracking preferences.
_landing_page Track landing pages
_orig_referrer Track landing pages
_s Shopify analytics.
_shopify_fs Shopify analytics.
_shopify_s Shopify analytics.
_shopify_sa_p Shopify analytics relating to marketing & referrals.
_shopify_sa_t Shopify analytics relating to marketing & referrals.
_shopify_y Shopify analytics.
_y Shopify analytics.

 
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
 
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
 
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.


Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
 
Changes to this Privacy policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
 
Questions and contact details
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at admin@mummaslittlehelpers.com.au or by mail - Mumma's Little Helpers , 4 Alto Ave, Seaforth NSW 2092, Australia
 
Last updated: 10/06/2021